Delivery
- General information
1.1. This shipping policy sets out the terms and procedures for shipping goods.
1.2. The e-store (hereinafter referred to as the "Website") is an online platform belonging to the company ecozyme.
2. Delivery territory
2.1. We offer delivery throughout the territory of the Republic of Lithuania and other European Union countries.
2.2. If you wish to ship to other countries, please contact us for information on possible delivery and applicable conditions.
3. Delivery time
3.1. We try to deliver the goods to you as soon as possible.
3.2. The delivery time of the goods depends on the selected delivery method, delivery location and other factors.
3.3. Usually, the shipping deadline is 1 d.d.
3.4. Delivery time is 2-3 days. In the event that there is a problem with the delivery, the Store undertakes to find the best solution with the Customer
4. Delivery process
4.1. We use reliable delivery services and strive to ensure that goods are delivered safely and on time.
4.2. Please ensure that the delivery address you provide on your order is correct and accurate. As well as the phone number you enter to receive your withdrawal PIN.
4.3. Once your order has been shipped, you will receive a notification with a tracking number so you can track the status of your delivery.
5. Acceptance of goods
5.1. Please check the condition and accuracy of the items when you receive them.
5.2. If you notice any violations or inaccuracies, please contact us immediately and let us know.
6. Final provisions
6.1. This Delivery Policy is effective from the time you use the Site and is valid in conjunction with the Terms of Service.
6.2. We reserve the right to change our shipping policy at any time by notifying you on the Site.
